Contact Information
This page contains contact information for Rovelle's Closet and explains how to reach us about orders, delivery, sizing, returns, payments, privacy or other questions.
Store details
Trading name: Rovelle's Closet
Website: rovellescloset.com
Customer support email: info@rovellescloset.com
Customer service
You can contact us at any time by emailing info@rovellescloset.com. If your message concerns an order, including the following information will help us respond efficiently:
1. Your full name
2. Your order number, if available
3. The email address used at checkout
4. A clear explanation of your question or issue
5. Relevant photographs if your message concerns a damaged, faulty or incorrect item
Support hours
Our customer support inbox can be contacted at any time. We review and respond to messages during the following support hours:
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Monday to Friday: 8:00 am to 8:00 pm UK time
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Saturday: 9:00 am to 6:00 pm UK time
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Sunday: 10:00 am to 5:00 pm UK time
We aim to answer enquiries as quickly as possible. Responses may take longer during major sale periods, bank holidays or unusually busy periods.
How we approach customer concerns
We aim to provide clear, fair and practical assistance. If something has gone wrong with an order, contact us first and give us a reasonable opportunity to review the available information and propose an appropriate solution.
Website information
We take reasonable care to keep product, price, delivery and policy information accurate. Errors may occasionally occur, and content may be corrected or updated without notice.
If you believe information on the website is incorrect, email info@rovellescloset.com